At Lara Bennett, a sub-brand of 9th September Fashion, we are committed to providing a seamless shopping experience for all our customers. Please take a moment to review our shipping and returns policies to ensure you are well-informed about our processes.
Delivery Within Ghana
We offer reliable and timely delivery across all regions of Ghana.
Delivery Times:
- Standard Delivery: 2–5 business days
- Express Delivery: 1–2 business days
Delivery Costs:
- Standard Delivery: GHS 20
- Express Delivery: GHS 40
Inter-regional Delivery Costs:
- Standard Delivery: GHS 20
- Express Delivery: GHS 40
Once your order is confirmed, you will receive an email or SMS to monitor the status of your delivery.
International Shipping
We ship globally to various countries and regions. Delivery times and costs depend on your location.
Delivery Times:
- Standard International Shipping: 7–14 business days
- Express International Shipping: 3–7 business days
Shipping Costs:
- Standard International Shipping: Starting from USD 30 (final costs calculated at checkout based on destination)
- Express International Shipping: Starting from USD 60
Customs duties and taxes for international orders are the responsibility of the customer. Please check with your local customs office for more information on possible charges.
How to Order
Ordering from Lara Bennett is easy:
- Browse our online store and add your desired items to the cart.
- Proceed to checkout by clicking the cart icon.
- Enter your shipping information and choose your preferred shipping method.
- Complete your payment via our secure payment options (credit card, mobile money, etc.).
- You will receive a confirmation email with your order details.
Returns & Exchanges
We want you to be completely satisfied with your Lara Bennett purchase. If you are not happy with your order, you can return or exchange items under the following conditions:
Returns:
- Items must be returned within 14 days of delivery.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Sale items are non-refundable.
Exchanges:
- Exchanges are available for size or color issues only.
- To exchange an item, please contact our customer service team within 7 days of receiving your order.
- Shipping costs for returns and exchanges are the responsibility of the customer.
How to Start a Return/Exchange:
- Contact our customer service team at support@larabennettshop.com or [phone number] to initiate the process.
- Once your return or exchange is approved, you will receive instructions on how to send the item back to us.
Please note that we do not offer refunds for international orders.