Privacy Policy

This Privacy Notice provides information on how Lara Bennet collects and processes your personal data when you visit our website. It sets out what we do with your personal data and how we keep it secure and explains the rights that you have in relation to your personal data.

    1. Lara Bennett a corporate fashion brand in Ghana . Our platform is an ecommerce website, which lists our various products, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among our customers.
    2. Any personal data provided or collected by Lara Bennett is controlled by the business.
    1. Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide tailored products and services and in order to analyse and continually improve our products and services. We may collect, use, store and transfer different kinds of personal data for marketing and personal data optimization purposes.
    2. You provide us with your personal data when you register your personal details on our website or order a product transact with the same.
    3. The personal data we collect includes:
    4. A.Information you provide to us: We receive and store the information you provide to us including your identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include:
      1. contact details (such as your name, postal addresses, phone numbers and email addresses),
      2. demographic information (such as your date of birth, age or age range and gender),
      3. online registration information (such as your password and other authentication information),
      4. payment information (such as your credit card information and billing address),
      5. information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research),
      6. competition entries/submissions, and
      7. in certain cases your marketing preferences.
    5. We strive to provide you with choices regarding the Personal Data that you provide to us. Where required by law, if you wish to have your Personal Data used by Lara Bennett to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by the business representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out or adjust your preferences at any time by closing your account or by sending an email to customer@larabennettshop.com.
    1. A cookie is a small file of letters and numbers that we put on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience. For more information about cookies and how we use them, please read our Cookie Notice:
    1. We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:
      1. Registering you as a new customer.
      2. Processing and delivering your orders.
      3. Managing your relationship with us.
      4. Enabling you to participate in promotions, competitions and surveys.
      5. Improving our website, applications, products and services.
      6. Recommending/advertising products or services which may be of interest to you.
      7. Enabling you to access certain products and services offered by our partners and vendors.
      8. Complying with our legal obligations, including verifying your identity where necessary.
      9. Detecting fraud.
    1. We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:
      1. Consent: For example, where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time, including by clicking on the “unsubscribe” link at the bottom of any marketing email we send you
      2. Our legitimate business interests: Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights.
      3. Performance of a contract with you: This would also apply where we need to take steps prior to entering into a contract with you. For example, where you have purchased a product from us and we need to use your contact details and payment information in order to process your order and send the product to you.
      4. Compliance with law: Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.
    1. We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your Personal Data may be retained in a form that allows for identification only for as long as:
      1. We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us
      2. Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis,
      3. The duration of: (i) any applicable limitation period (i.e., any period during which a person could bring a legal claim against us), and
    2. We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.
    1. We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
    2. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
    3. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
    1. A. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
    2. B. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, right to ask that we transfer your personal data to a third party, and unsubscribe from our emails and newsletters.
    3. C. We can refuse to accede to your request where it is unreasonable or where you have failed to provide additional information necessary to confirm your identity.
    1. If you have any questions or concerns about Lara Bennett’s Privacy Notice or you are looking for more information on how we process your personal data, or wish to exercise your legal rights in respect of your personal data, please contact us at customer@larabennettshop.com
    2. We will investigate any complaint about the way we manage Personal Data and ensure that we respond to all substantiated complaints within prescribed timelines.